The default setting is for automatic firmware updates. We strongly recommend that you keep this option enabled to remain up to date with the latest software and security updates. Should you wish to disable this feature at any time you can do so by logging into the MyQ10 portal and navigating to the Firmware page and deselecting the ‘Auto update’ option: Settings > System > Firmware version > Auto update
If you have disabled auto firmware updates then you will manually need to check for updates. You can navigate to the Firmware page and compare the ‘Current version’ against ‘Latest version’. If there is an update for your device, you will be able to click the ‘FOTA UPGRADE’ button at the bottom of the page.
Note: If this button is greyed out then there is no update available for your device.
When the Q10 updates, the LEDs will flash green in sequence one after another until the update is complete. Please do not power off your device off during this activity.