If you're experiencing problems with the GPS on your phone then you can try the following steps to resolve the issue.
Option 1: Enable GPS and Allow Apps use of Location
Ensure GPS has been enabled as well as the Apps you're using, as without this permission enabled the Location will not work.
S62 Pro: Enabling/Disabling GPS Location
Note: Once the phone is turned on, it may take up to 30 minutes for the phone to show a good location fix.
Tip: For best location accuracy, the phone should need to be outside with a clear view of the sky.
Option 2: Update Your Phone's Software
Make sure the Software is up to date as an out of date software can sometimes cause issues on the phone.
S62 Pro: Updating Your Phone's Software
Option 3: Hardware Reset
Resetting the device is a good way to refresh the phone if it's slow, or if apps and features are displaying problems.
S62 Pro: Resetting Your Device
Option 4: Safe Mode
Safe mode disables the use of third party apps, so if interference is being caused then you can identify it this way.
Option 5: Factory Reset
Restoring the device to factory settings might show improvement with the Location Accuracy.
S62 Pro: Backing Up Your Device
S62 Pro: Factory Reset Your Phone
If the GPS issues continue after the above steps have been tested, then please contact our support team here to book the phone in for a repair.